There seems to be some misconception that CRM software is going to make it more difficult or time-consuming to do the things one has to do during the day in sales or administration. That may be so for some, but not from my personal experience.
CRM software, once configured and applied to your daily workflow and tasks, can save you time and make it actually easier for you to do your day. Features in CRM allow for automation, faster information capture, speedier communications and more. CRM functions help a salespeople, customer service representatives, and office administrators fulfill their jobs quicker and more efficiently day in & day out.