Collaboration Leads to a Unified Customer Experience, a More Satisfied Customer and a Higher life-time Value   Zoho CRM Plus provides tools for collaboration and the benefit is a Unified Customer Experience.  With Zoho CRM Plus you can: # Maintain your leads, contacts and accounts…

The concept of Marginal Utility is an interesting basis for evaluating the value of any purchase.  It is especially relevant to Zoho applications.  Let’s start with a definition.   mar·gin·al u·til·i·ty noun ECONOMICS The benefit gained from consuming one additional unit of a good or…

Collaboration is the means by which a group of people become an organization which serves a purpose. Collaboration needs to happen at every level and in every direction.  The better an organization collaborates, both internally and externally, the more likely it is to turn prospects…