About Us

Our Mission Statement

First Direct Corporation is a Zoho Authorized Partner. We offer Zoho applications and related services to firms in the USA. We assist organizations with the implementation and usage of Zoho solutions through: Deployment, Training, Custom Configuration, Integration, Consulting, System Administration, and other related services.

What differentiates a solution from a product?

CRM software applications do NOT come pre-customized to your needs, business processes, workflow rules, security requirements, etc. In order for any of the available software applications to provide your organization an optimal ROI (return on your investment), they must be configured and customized in order to align them to your needs. That is required to turn software into a system – a true solution.


With clients all across the United States, First Direct Corp has the expertise to identify your needs and offer solutions based on those needs. Organizations of all sizes, technical abilities, and industry verticals rely on our professional services and industry leading solutions.

What differentiates First Direct Corp. from our competitors?

First Direct Corporation has earned numerous awards over the last 25+ years for our expertise as an Authorized Solutions Partner for other CRM providers.  First Direct has been the United States leading GoldMine CRM Solutions Partner for the last 15 years.  Our technical expertise and product experiences enable us to help clients achieve greater success and return on their CRM investment.

Bob Ritter, President

First Direct Corporation

(845) 221-3800 / (800) 935-4386

Serving customers for over 25 years


CRM Certified

Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner.


An all-in-one platform for customer engagement. Zoho CRM Plus gives your team 360-degree, contextual view of every customer interaction.

Go to ZOHO CRM Plus

Revolutionary all-in-one platform to run your entire business. Zoho One connects your sales, marketing, customer support, accounting, and more.


CRM software that helps you sell smarter, better, faster.
Visit our Zoho Products site – www.GetaBetterCRM.com