Today, businesses across the globe are trying to ‘up their game’ by looking for opportunities to differentiate their offerings and grow their business. Being a Zoho CRM technology partner, First Direct Corporation provides endless opportunities to our clients to transform their business processes in so many ways, and we also offer Zoho CRM training solutions.
First Direct Corporation goal is to help our client’s achieve greater results and benefit from the CRM investment. When CRM is designed around your business processes your team is able to sell smarter, better, and faster – leading to higher return on you Zoho cloud CRM solutions.
As a business, First Direct Corp has over 25 years of CRM experience. We have worked with organizations across the USA and helped thousands of users. Our training is aims at how salespeople, marketers, customer service representatives, owners and managers work. The purpose is to provide Zoho users with the skills, techniques and knowledge of best practices so they can be more successful in their job and the together the firm can achieve it’s goals. In addition, we can help you leverage sales & marketing automation to be more productive and efficient.
How We Help You As Your Technology Partner
Consulting Partner – CRM Software isn’t a CRM system until you map your business processes and workflow into the applications and engage your users to properly apply the applications. Being your Zoho consulting partner, we will help you integrate and implement Zoho solutions. Thereafter, we will train users, offer first level customer support and manage relationships. We provide these customer solutions:
Analyze – The first step in any proper installation is to understand your needs and develop a roadmap and action plan that incorporates the use of Zoho’s products including Zoho CRM, Projects, Campaigns, and more.
Implement – In accordance with our customer’s needs and business processes, we will implement and customize Zoho solutions.
Train Customers – Training is the key to success. To achieve maximum value and minimum frustration, and speed up adoption, we want to train your team on using Zoho products.
Support – From start to finish, First Direct is a resource that extends your internal capabilities and fills gaps in knowledge and expertise on Zoho products. As a Zoho CRM technology partner, we help you integrate you integrate Zoho applications and add value.
Online Private Training – Online training is remote based training sessions which are led by our instructors with live demos and practice sessions. As per your convenience, regardless of the designation, such as sales rep, manager, or an administrator, your employees learn the best practices for their roles.
Public Webinars/Events – Public webinars from time-to-time offer an economical opportunity for learning features and best practices and help your team to learn to apply the functionalities of Zoho CRM
Onsite Training – You can also place a request with First Direct Corporation for a training package that suits the individual needs of your organization. We can work together and come with a tailor made course as per your specific business requirements.
From implementation and configuration, training solutions and ongoing system support and administration, with First Direct’s Zoho support services, you can effectively provide your organization with the resources it needs for turning your Zoho CRM software into a business system.
Contact First Direct and we will work with you as your reliable and trustworthy Zoho CRM technology partner. We strive to deliver great customer experience which in turn will help you generate revenue. Take advantage of Zoho CRM training services offered by First Direct Corp. and increase your productivity, efficiency, and profitability.
Contact us today!